Whether in office hours, lab discussions, online chats, or informal hallway conversations, TAs often serve as the first point of contact for students seeking clarity, feedback, and support. This workshop focuses on developing interpersonal communication skills that can help teaching assistants build trust and rapport with their students in one-on-one settings. Participants will explore practical strategies for listening actively, responding empathetically, and maintaining appropriate professional boundaries during these interactions. TAs will leave with tools to make every conversation a moment that strengthens student learning and trust. 

Learning Outcomes 
By the end of this workshop, participants should be able to: 

• Identify strategies for maintaining professional boundaries while fostering trust and inclusivity in individual conversations. 
• Use effective communication strategies when engaging in supportive and professional one-on-one interactions with students. 
• Apply active listening and empathetic questioning techniques to respond appropriately to student needs and concerns. 

Note: If you have a @guelphhumber.ca email address and are unable to register, please contact the Office of Teaching and Learning (otl@uoguelph.ca) with the name of the program you’d like to register for, and we will complete the registration on your behalf.